Based on this in depth study, technology is top of mind for insurance CEOs. Specifically, technology that focuses on revenue growth, real-time data and analytics, risk management, and tools that can automate current manual processes. All of these pieces are interconnected and their success will rely on a solution that provides continuous customer engagement and data. As the study references, “If established insurers don’t move quickly enough to meet changing customer expectations, the “void” will be filled by others.”
Zipari’s insurance specific CRM Apps-powered by data analytics, addresses the challenges of the insurance industry, by providing carriers with a solution that not only provides a unified view of all customer data but actionable recommendations to help carriers improve member engagement and experience. Click here to learn more and download the data sheet.