Customer Retention:
Understand your Consumer at every touch point

Maximize Profitable Retention

Renewals are the Majority of your Business

Manage Your Brand

Understand member sentiment at every engagement point, and improve brand affinity and renewals

Maximize Profitable Growth

Target segmented marketing in ways that are most effective to increase profitable membership and overall health

Great Customer Service Increases Renewals

Understanding customer service experience for each member predicts the renewal likelihood

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Zipari CX Platform
Understand your Consumer at every touch point

Maximize profitable renewals with deep analytical insight

Member Sentiment

Measure Member Sentiment at each customer engagement, and constantly improve experiences

Retention Optimizer

Maximize profitable retention by improving service at key engagement points

Unified Search

Mobile and consumer friendly solutions for looking up doctors, facilities, drugs, procedure costs, and pharmacies

Member Portal

Easy access to ID cards, benefit details, accumulators, claims, billing and account information

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Customer Retention Solution Product Suite

Engage your customers year round

Cost Transparency:

Empower your consumers to better manage their medical expenses

Integrated Provider Search:

Retarget drop-off prospects with recommended products

Integrated Prescription Search:

Make your members aware of less costly alternatives

How can we help you?

Learn how Zipari provides carriers with real-time visibility into the consumer experience

Learn how Zipari provides carriers with real-time visibility into the consumer experience

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Press

Learn more about how Zipari is putting consumers at the heart of insurance.

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Customer Experience

12 Ways to Improve Customer Experience and Increase Market Share

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On-Demand Decision Making

Welcome to the Algorithmic Economy

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Consumerism

Study: How consumers will drive over $650B of health insurance decisions