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Insurance software startup Zipari today announced that the company has been named a Cool Vendor in Gartner’s report, “Cool Vendors in Health-Value Management for U.S. Healthcare Payers, 2017,”1 for its effective consumer engagement offering created through Zipari’s InsureCX and CX Platform products. The annual report identifies vendors in “health-value management that offer U.S. healthcare payer CIOs innovative administrative, customer engagement and analytics capabilities that enable payers to enhance their value to consumers and customers, and disrupt industry norms.” Companies can only be selected one time for inclusion as a Cool Vendor.

Zipari’s technology has the capacity to assist payers’ CIOs significantly.

  • Deploy cutting-edge customer engagement solutions with comprehensive member profiles that build upon existing payer technologies.
  • Develop unparalleled insights from every member touchpoint, efficiently tracking and analyzing member value, sentiment and financial returns.
  • Increase operational efficiency through promotion of self-service and automation in easy-to-integrate digital portals.

“Bringing member data from various silos into one insight-rich platform is one of the most powerful ways payers can leverage customer engagement to overcome hurdles and win in the marketplace,” said Mark Nathan, CEO and founder of Zipari. “We believe this recognition as a Cool Vendor is validation by Gartner which only adds to our passion to revolutionize consumer experience for health insurance.”

Companies putting Zipari’s solutions to work include Canopy, Minuteman Health and Health Republic Insurance of New Jersey. Zipari is also a Salesforce partner.

Click here to read the report.

Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

1 Gartner, Cool Vendors in Health-Value Management for U.S. Healthcare Payers, 2017, Bryan Cole, Jeff Cribbs, Brad Holmes, 11 April 2017

About Zipari

Based in Brooklyn, New York, Zipari, is a technology startup that develops solutions for carriers to engage with consumers in new and innovative ways. Zipari’s consumer experience products provide carriers with real-time insights at every touchpoint, providing a breakthrough consumer experience for health insurance.

Please click here to read the original press release.