ARLINGTON, VA, February 18, 2015 — An analysis of the top 10 questions asked by full-time active employees who enrolled in health plans effective January 1, 2015, on Towers Watson’s OneExchange shows that when offered a meaningful choice of health plans on private exchanges, first-time enrollees need basic information about their plan choices and how health insurance works. This underscores the importance of employers and exchange providers offering education, decision support tools and personalized, expert advice to help employees choose the plans that are best for them and their families.

Here are the top 10 questions employees asked, with implications for employers and employees alike, going forward. Read More