Request a Demo

Mobile App

Personalized CX
On the Go

Drive Member Self-Service Anytime, Anywhere

You already know that your members set a high bar for how they interact with you digitally. Let’s get over that bar. With Zipari’s Mobile App, members can easily and quickly take charge of their plan right from their phone or mobile device, including finding a provider or specialist, looking up medications, viewing claims and authorizations, setting up autopay, viewing and downloading ID cards, setting communication preferences, and much more.

Request a Demo

Feature Highlights

Zipari’s Mobile App is the perfect complement to our Member Portal and can be integrated with other programs and tech, such as provider and Rx search, cost transparency, telemedicine and nurseline, chatbots, wellness programs and more.

Person looking at the Zipari Website
  • Encourage self-service

    Make it easy to complete basic tasks, from finding a provider to checking on a claim, searching for a pharmacy, authorizations and referrals, appeals and more

  • Communicate seamlessly

    Encourage two-way communication with the document center, messaging, notifications, alerts, and easy-to-update member profiles and preferences

  • Include the essentials

    Give members the CX they expect with rich, on-demand features like provider and Rx searching, bill pay and autopay, and Blue Button

  • Maximize existing program investments

    Drive more healthy actions with third-party integrations for telemedicine, Nurseline, chatbot, wellness programs, and more – capitalizing on programs you’ve already invested in

  • Get to know your members

    Personalize the member experience and recommendations with embedded CX behavior tracking

  • Protect your tech investments

    Integrate seamlessly with your existing data sources and technology and feel confident in parity with Zipari’s Member Portal

Platform Powered

Zipari’s Mobile App is powered by our revolutionary CX Platform, the foundational technology suite that ties everything together, enabling flexible scaling, easy configuration, and ensuring a consistent experience across the board.

Zipari CX Engine
Leverage a normalized data exchange for all health insurance data feeds and capture consumer behavior data from any third-party system to bolster customer profiles.

Zipari CX Capture
Use predictive analytics to leverage member value, member sentiment, and clinical personas and determine personalized next-best-actions for each consumer.

Zipari CX Profile
Provide tailored next-best-actions based on real-time consumer engagement.

API Gateway
Access a pre-built library of ready-to-go workflows for members, providers, and brokers, with industry connectors that seamlessly integrate with payer and partner systems. 

Highly Secure & Compliant
Rest easy knowing the platform delivers a highly secure and compliant environment for all products and solutions.

Maximize Your CRM Investments
Run on your existing CRM technology to capitalize on existing investments and get the most value from dollars you’ve already spent.

Let's Break Through

We make it easy to break away from ineffective engagement and generic CRMs with powerful digital experiences for every consumer you’re serving.

Let’s break through together.

Request a Demo