Superior Member Experience
Superior Member Experience
Superior Member Experience
Supercharge member engagement with a solution that maximizes value at every touchpoint by seamlessly orchestrating world-class customer service on every channel — from your call center to your mobile app. Zipari’s Superior Member Experience solution is the only one to drive superior engagement and influence healthier actions – from acquiring and onboarding, to personalized next-best-action recommendations, to seamless renewals, and more.
Supercharge engagement with members with a solution that empowers self service, creates meaningful value, builds trust, and orchestrates seamless interactions. Zipari’s Superior Member Experience solution is the only one that inspires superior engagement at every point – from acquiring and onboarding, to personalized health engagement, to seamless renewal and more.
Zipari’s Superior Member Experience is a fully integrated, multi-product solution built exclusively to help health insurance payers and TPAs attract and retain high-value members, sell more profitable products, and fuel healthier member actions.
Quickly address member needs with pre-built workflows, significantly reduce call center costs, and get to know your members with holistic insights from CX360.
Enhance self-service engagement and drive down call center costs with conversational AI embedded in shopping, broker, and employer portals
Give members on-demand, personalized, secure, self-service access to their plan, including on-demand access to key information with Service Bot’s 24/7 conversational AI
We make it easy to break away from ineffective engagement and generic CRMs with powerful digital experiences for every consumer you’re serving.
Let’s break through together.
