Consumer Engagement Technology
Built for Health Insurance
Give your plan a competitive advantage with a big lift in digital engagement and self-service, building strong relationships, empowering healthy actions, and running better operations – at a lower cost.
Zipari makes it all possible with one powerful CX platform built to make health insurance better for everyone.
Bigger, Better, Bolder Health Insurance CX
The right solutions make CX easy – and an expert partner makes it simple for you to get started quickly. We’ve used our industry expertise and technology know-how to create the first and only omnichannel enterprise platform built specifically for the health insurance industry, Zipari’s CX Platform. Break out of the one-size-fits-all box, break away from traditional consumer engagement strategies, and break through barriers to start converting goals to actions.
We aren’t just leaders in this space. We created it.
Unique Solutions for Complex Needs
We are passionately focused on making your job easier end-to-end, from selling plans to onboarding members, to customer service and closing care gaps. Zipari’s nimble, innovative solutions give you a competitive advantage with CX solutions for every consumer you’re serving – from plan shoppers and members, to brokers, employers and providers.

Comprehensive Sales Experience
Optimize sales performance, increase acquisition rates, accelerate conversion, and grow top-line revenue across all market segments with better broker relationships.
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Superior Member Experience
Drive personalized self-service engagement, improve satisfaction, empower better health outcomes, and get total visibility across every touchpoint.
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Collaborative Provider Experience
Strengthen your provider partnerships with technology that simplifies communications, automates key workflows, and helps them get paid quickly so they can focus on what they do best — delivering superior care.
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Proven Results!
increase in self-service
telemedicine usage

Advantage star rating
adherence gaps
We've Got People Talking
We’re not just revolutionizing payer CX. We’re also creating unique thought leadership and generating serious buzz. Discover our latest below.
Elevating Health Insurance Relationships Through Call Center Transformation …
Members still want human connection A health plan’s call center is the only ro …
3 Keys to the Future of Consumer Experience in Healthcare
As we reflect on 2020 and look forward, Zipari continues to stay committed to ad …
Health Payer Predictions for 2021 and Beyond
Rapid and sweeping change has been the hallmark of the healthcare industry — …

Let's Break Through

We make it easy to break away from ineffective engagement and generic CRMs with powerful digital experiences for every consumer you’re serving.
Let’s break through together.
